Fashion Nova Class Action Settlement

Fashion Nova, a major fashion e-commerce retailer, faced a nationwide class action lawsuit from legally blind users who could not access their online shopping platform. The lawsuit alleged systematic accessibility barriers preventing screen reader users from browsing products, viewing images, and completing purchases. Key accessibility issues included: - Missing alt text for product images and marketing graphics - Redundant links without proper labeling - Linked images without descriptive alt text - Screen reader incompatibility affecting checkout process - Form elements not properly labeled for assistive technology The settlement required Fashion Nova to achieve and maintain "substantial conformance" with WCAG 2.1 AA standards. The company agreed to implement comprehensive accessibility improvements, conduct regular accessibility audits, and maintain ongoing compliance. Settlement distribution includes compensation to class members and establishment of an accessibility monitoring fund. This settlement represents one of the largest class action digital accessibility settlements to date.