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Lawsuit alleging Hasbro's website contains access barriers to screen-reading software, preventing blind and visually impaired individuals from independently using the site.
Plaintiff
Luis Toro
Defendant
Hasbro, Inc.
Date Filed
April 4, 2023
Date Resolved
September 6, 2023
Jurisdiction
U.S. District Court for the Southern District of New York
Case Number
1:23-cv-02800
WCAG Level
Level AALuis Toro, a legally blind man, filed a lawsuit against Hasbro, Inc., claiming that the company failed to make its website fully accessible to and independently usable by individuals who are blind or visually impaired. The complaint alleges that Hasbro's website contains access barriers to screen-reading software used by individuals who are blind or visually impaired to scan the internet. These barriers prevent blind users from independently engaging with Hasbro's digital services, including accessing product information, fan content, and other website features. The case was filed in the U.S. District Court for the Southern District of New York and settled in September 2023, approximately five months after filing. The settlement likely required Hasbro to make its website accessible and compatible with assistive technologies. This case highlights that entertainment and toy company websites, including fan sites and brand platforms, must be accessible to users with disabilities.
This case demonstrates that entertainment industry websites, including fan sites and brand platforms, are subject to the same accessibility requirements as e-commerce sites. Companies must ensure their digital presence is accessible to all users.
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