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Lawsuit alleging HP's website and affiliated platforms contain missing alternative text, broken ARIA references, unlabeled buttons, and inaccessible navigation menus that prevent blind users from independently engaging with its digital services.
Plaintiff
Daniel Crosby
Defendant
HP Inc.
Date Filed
June 11, 2025
Jurisdiction
U.S. District Court for the Southern District of New York
Case Number
1:25-cv-09286
WCAG Level
Level AADaniel Crosby filed a lawsuit against HP Inc., alleging that the company's website is not accessible to blind individuals. The complaint was filed in the U.S. District Court for the Southern District of New York. Crosby claims that HP's website and its affiliated platforms contain numerous accessibility barriers that prevent blind users from independently engaging with the company's digital services. Specific issues identified include: - Missing alternative text for images and graphics - Broken ARIA (Accessible Rich Internet Applications) references - Unlabeled buttons and interactive elements - Inaccessible navigation menus that cannot be used with screen readers - Other barriers that prevent blind users from accessing HP's products, services, and information online This case represents ongoing litigation against a major technology company, highlighting that even companies in the technology sector can face accessibility claims if their websites are not properly designed for users with disabilities. The case is currently in progress as of the filing date.
This case demonstrates that even technology companies, which might be expected to have strong digital accessibility practices, can face litigation if their websites are not properly accessible. The specific issues cited (broken ARIA, unlabeled buttons) suggest that partial or incorrect implementation of accessibility features is not sufficient.
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